HGMH Welcomes New Family Doctors

Posted: Tuesday, 26 September 2017

Alexandria, Ontario, (September 26, 2017) –Hôpital Glengarry Memorial Hospital (HGMH) is pleased to welcome Dr. Sara Accardi and Dr. Joanne Lau to our community. Both doctors have set up new family medicine practices at the hospital, and each will also see patients in the hospital.

CEO Linda Morrow says the arrival of two new doctors will be a great boost for the hospital.

"On behalf of our hospital, I'm delighted to welcome Dr. Lau and Dr. Accardi to our community.  These two new family physicians will be a great benefit to the many patients in our region who do not have a doctor."

Dr. Accardi arrives at HGMH following a medical residency at the University of Ottawa, where she pursued medical work experience in locations from Atlanta, Georgia to Rochester, New York to Miami, Florida. She attended medical school at SABA University School of Medicine in the Dutch Caribbean island of Saba, south of St Maarten. As a doctor, she’s particularly interested in preventative health and women’s issues.  (Click here for a full profile on Dr. Accardi)

Dr. Lau completed her residency at Queen’s University, after a medical degree from the University of Ottawa. She says pursuing residencies in towns like Kingston, Peterborough, Belleville and Picton made her realize that she was interested in a community like Alexandria. “I enjoy working in smaller towns where family physicians can have a wide scope of practice,” she says. She’s also has a special interest in caring for elderly patients, which she hopes to continue in her practice at HGMH. (Click here for a full profile on Dr. Lau)

Both Lau and Accardi say they are eager to settle in a smaller community, and especially to start developing relationships with new patients and their families. “I'm looking forward to finally having my own patients that I can build a relationship with and who I'll see year after year,” says Accardi.

ABOUT HÔPITAL GLENGARRY MEMORIAL HOSPITAL

Hôpital Glengarry Memorial Hospital (HGMH) is a patient-centred primary care hospital located in Alexandria, Ontario. We recently celebrated our fiftieth anniversary, and have grown to provide acute care, complex continuing care, 24-hour emergency services, and rehabilitation to over 23,000 residents every year. Our team includes 150 staff members, who all take pride in bringing quality health care to our local Eastern Ontario community. www.hgmh.on.ca

For more information and media interviews:
Contact Name: Linda Morrow
Title: Chief Executive Officer
Email: jmattice@hgmh.on.ca
Phone number: 613.525.2222 x4104

Tim Hortons Alexandria again chooses HGMH as Smile Cookie charity

Posted: Monday, 11 September 2017

Alexandria, Ontario, (September 11, 2017) – We've got something to smile about this week! Once again, our local Tim Hortons Alexandria has chosen Hôpital Glengarry Memorial Hospital (HGMH) as the recipient of the proceeds of its Smile Cookie campaign. For the week of September 11-17, this location will donate 100 percent of proceeds from the sales of its $1 Smile Cookies to HGMH. Last year the campaign raised $5,200 for the hospital, a 20 percent increase from the previous year.

"The Smile Cookie campaign has been successful year after year thanks to our loyal guests for their kindness and continued support," says Paul Burke, Tim Hortons Restaurant Owner in Alexandria, Dunvegan, Hawkesbury, Grenville. "We are honored to support Hôpital Glengarry Memorial Hospital with all of the proceeds raised and to share smiles with all of our dedicated guests. Stop by a restaurant this week and purchase your freshly baked Smile Cookie to support a great cause!"

"We'd like to thank our local Tim Hortons for choosing our hospital once more for this year's Smile Cookie campaign," says Linda Morrow, CEO of Hôpital Glengarry Memorial Hospital.  "This is a great representation of community supporting community, and we truly appreciate it."

Started in 1996 as a fundraiser for the Hamilton Children's Hospital in Ontario, Tim Hortons now runs the Smile Cookie campaign annually as a fundraiser across Canada. Last year the effort raised over 7 million dollars for over 460 charities. Besides buying cookies from the restaurant directly, customers can also pre-order cookies using a special pre-order form.

Burke adds that there is good reason that he has always chosen HGMH to receive the Smile Cookie proceeds. "We are all very fortunate to have such a wonderful hospital at our disposal. As a business owner in a small community, it continues to be my honour to support such an esteemed group of professionals providing us all with the utmost care."

As with last year's campaign, customers can again share Smile Cookie Selfies with by posting photos to Facebook, Twitter or Instagram with the hashtag #SmileCookie.

ABOUT HÔPITAL GLENGARRY MEMORIAL HOSPITAL

Hôpital Glengarry Memorial Hospital (HGMH) is a patient-centred primary care hospital located in Alexandria, Ontario. We recently celebrated our fiftieth anniversary, and have grown to provide acute care, complex continuing care, 24-hour emergency services, and rehabilitation to over 23,000 residents every year. Our team includes 150 staff members, who all take pride in bringing quality health care to our local Eastern Ontario community. www.hgmh.on.ca

ABOUT TIM HORTONS

TIM HORTONS®, part of Restaurant Brands International, is one of North America's largest restaurant chains operating in the quick service segment. Founded as a single location in Canada in 1964, TIM HORTONS® appeals to a broad range of consumer tastes, with a menu that includes premium coffee, hot and cold specialty drinks (including lattes, cappuccinos and espresso shots), specialty teas and fruit smoothies, fresh baked goods, grilled Panini and classic sandwiches, wraps, soups, prepared foods and other food products. TIM HORTONS® has more than 4,600 system wide restaurants located in Canada, the United States and around the world. More information about the Company is available at www.timhortons.com.

For more information and media interviews:
Hôpital Glengarry Memorial Hospital
Linda Morrow
CEO
613-525-2222 ext. 4104

Patient Pager Trial a Success at HGMH

Posted: Friday, 21 July 2017

If you visited the HGMH Emergency Department in June, you may have noticed the patient pagers that were being tried out. Patients who receive a pager can go anywhere on the hospital's property without missing being called into the ER. The pagers beep, flash red lights, and vibrate, making them effective for everyone to use.

After the patient is called into the ER, they drop off the pager, and it is cleaned and disinfected before being put back in the charger to await another patient.

These pagers help patients feel more secure during their wait time in the ER, since they know they won't miss being called. They also improve confidentiality by eliminating the need to loudly call out patient names, and they make workflow for staff more efficient.

Patients who were part of the trial provided plenty of feedback to help the hospital evaluate the devices. One patient noted that the pager allowed her to pass the wait time with her young child by walking outside without having to worry about missing being called. Other patients who have difficulty with hearing their name being called said it was a relief to have the flashing and vibrating pager to catch their attention.

Now that the initial trial of the pagers is done, the hospital will be looking at expanding their use into clinic areas.

Celebrating with the Ottawa Heart Institute

Posted: Monday, 10 July 2017

HGMH celebrating with the Ottawa Heart Institute: 10 years of offering smoking cessation support to patients!

Hôpital Glengarry Memorial Hospital is celebrating today ten years of partnership with the Ottawa Heart Institute's Ottawa Model for Smoking Cessation (OMSC). Since implementation of the OMSC at HGMH, an impressive 400 smokers have been reached through personalized, best practice tobacco dependence treatment, resulting in increased quit attempts and long-term cessation. An estimated 120 smokers are smoke-free as a result of the support they received while at HGMH.

In 2002, smoking cessation experts at the University of Ottawa Heart Institute developed the Ottawa Model for Smoking Cessation-an institutional program that systematically identifies, provides treatment, and offers follow-up to patients who smoke as part of routine care. In 2006, UOHI began to assist other inpatient, outpatient and primary care settings to implement the OMSC. Implementation of the OMSC led to an absolute 11% increase in long-term quit rates among hospitalized patients (from 18% to 29% at 6 months). In eastern Ontario, nearly 100,000 smokers have been assisted through Ottawa Model programs, leading to ~25,000 people becoming smoke-free.

"Implementing the Ottawa Model at our hospital has fundamentally improved our relationship with patients who smoke," says HGMH CEO Linda Morrow. "We now have the tools, the system, and a real team approach to more effectively support smokers while they are admitted to hospital. Our Smoking Cessation Coordinator meets with every admitted patient who smokes to discuss options for helping with any nicotine withdrawal they may be experiencing as well as supporting those patients who are ready to quit smoking for good."

"The success behind the Ottawa Model for Smoking cessation is truly found in the determined teams across Canada, like here in Alexandria, that are providing personalized support to smokers who are trying to quit," said Dr. Andrew Pipe, co-developer of the OMSC and Canada's foremost expert on smoking cessation. "As all hospital grounds in Ontario will be required to be smoke-free by January 2018, helping patients deal with nicotine withdrawal when they are admitted and stay smoke-free when they leave will remain an important priority for hospitals in our region."

About the partner

Hôpital Glengarry Memorial Hospital (HGMH) is a patient-centred primary care hospital located in Alexandria, Ontario. We recently celebrated our fiftieth anniversary, and have grown to provide acute care, complex continuing care, 24-hour emergency services, and rehabilitation to over 23,000 residents every year. Our team includes 150 staff members, who all take pride in bringing quality health care to our local Eastern Ontario community. www.hgmh.on.ca

About the University of Ottawa Heart Institute

The University of Ottawa Heart Institute is Canada's largest and foremost heart health centre dedicated to understanding, treating and preventing heart disease. UOHI delivers high-tech care with a personal touch, shapes the way cardiovascular medicine is practiced and revolutionizes cardiac treatment and understanding. It builds knowledge through research and translates discoveries into advanced care. UOHI serves the local, national and international community, and is pioneering a new era in heart health.

Celebrating with the Ottawa Heart Institute

Board Members for 2017-2018

Posted: Tuesday, 20 June 2017

HGMH is pleased to announce its 2017-2018 Board of Directors, as elected at the annual general meeting on June 19, 2017. We're looking forward to another exemplary year.

2017-2018 Board

Front row: Past Chair Jacqueline Fraser, Lise Cardinal, CEO Linda Morrow, VP Support Services and CFO Linda Ramsay

Middle row: Richard Lalonde, VP Clinical Services and CNO Shelley Coleman, Robin Flockton, Eunice Lee, Chair Bruce Starkauskas, Treasurer Frank Wetering

Back row: Chief of Staff Dr. Nadia Kucherepa, Corey Kalsi, Carole Taylor, Vice-Chair Blair Thompson

Absent: Matthew MacLean

Hôpital Glengarry Memorial Hospital Annual Report highlights accreditation, new construction, and new doctors

Posted: Tuesday, 20 June 2017

Alexandria, Ontario, (June 20, 2017) -Hôpital Glengarry Memorial Hospital (HGMH) held its annual general meeting yesterday and shared highlights of several accomplishments from the past year. Those successes include exemplary status from Accreditation Canada, the completion of much-needed upgrades and construction projects, and the news that two new doctors will be joining the HGMH team this fall.

HGMH announced its "exemplary" accreditation-the highest level awarded-in March, the result of several months of effort by the entire hospital team. Accreditation focuses on everything from organizational aspects like governance and leadership to hospital protocols on infection prevention, and emergency department services.

"Receiving an Accreditation with Exemplary Standing has been a huge achievement for our hospital this year. The accreditation survey takes place every four years, but the work to meet and maintain quality standards is ongoing. It really is a testament to the outstanding work our staff do every day to provide the best possible care to our patients," says HGMH CEO Linda Morrow. A celebration of this achievement is planned for the summer.

New upgrades and renovations over the past year give us further reason to cheer. This year saw the addition of three doctors' offices to the building, an expansion of our rehabilitation treatment space, and a renovation of the nurses' station. We are particularly grateful when the community supports our renovation efforts; for example, this year a generous donation in memory of Peter Bellware allowed us to replace all the tables and chairs in our cafeteria.

Finally, our people are our greatest strength, so HGMH is pleased to welcome new physicians Dr. Sara Accardi and Dr. Joanne Lau, who will be opening their family practice offices onsite in the newly constructed area in September 2017. "Hundreds of patients in our region are currently looking for a family physician, so we're very pleased we've been successful in recruiting two new family doctors who will be joining our team. These new doctors will also provide care to our admitted patients and have the option to take shifts in our Emergency Department," says Dr. Nadia Kucherepa, HGMH's Chief of Staff.

Our annual reports are available on our website under "Corporate Reports".

ABOUT HÔPITAL GLENGARRY MEMORIAL HOSPITAL

Hôpital Glengarry Memorial Hospital (HGMH) is a patient-centred primary care hospital located in Alexandria, Ontario. We recently celebrated our fiftieth anniversary, and have grown to provide acute care, complex continuing care, 24-hour emergency services, and rehabilitation to over 23,000 residents every year. Our team includes 150 staff members, who all take pride in bringing quality health care to our local Eastern Ontario community. www.hgmh.on.ca

For more information and media interviews:

Contact Name: Linda Morrow
Title: Chief Executive Officer
Email: jmattice@hgmh.on.ca
Phone number: 613.525.2222 x4104

Notice: 2017 Annual General Meeting

Posted: Thursday, 1 June 2017

NOTICE: ANNUAL MEETING OF THE CORPORATION OF THE GLENGARRY MEMORIAL HOSPITAL

MONDAY, JUNE 19, 2017 AT 7:00 P.M. IN THE HGMH COURTYARD 

Business to be transacted:

  1. Presentation of the Annual Report;
  2. Report of the Auditor;
  3. Bylaw Amendments;
  4. Election of Directors; and
  5. Appointment of an Auditor.

ALL MEMBERS OF THE CORPORATION AND GENERAL PUBLIC ARE INVITED TO ATTEND

Only members are entitled to vote. A document detailing the changes being proposed to the By-laws is available here.

HGMH Celebrates Nursing Week

Posted: Monday, 8 May 2017

It's the first day of national Nursing Week and the Hôpital Glengarry Memorial Hospital (HGMH) community is eager to celebrate the 37 Registered Nurses (RNs), 28 Registered Practical Nurses (RPN), and 7 Personal Support Workers (PSW) whose care and dedication are at the heart of our hospital.

Hospital CEO Linda Morrow says Nursing Week, held each May to coincide with the birth of Florence Nightingale (the founder of modern nursing), is a great way to recognize the important work that nurses do every day. "I'm proud to take the opportunity presented by Nursing Week to salute our HGMH nursing staff. They work diligently to provide outstanding care to our patients, exemplifying our values of integrity, respect, quality and safety, compassion, and working together," she says.

HGMH has several activities planned for Nursing Week, from a coffee day (with refreshments donated by physicians) to a vendor night featuring nursing supplies to a night out at a local pizza place.

Shelley Coleman, HGMH's VP of Clinical Services and Chief Nursing Officer, says she wants to recognize nursing staff at all levels and celebrate the ways they work together. "We're all one team. From the PSWs to the RPNs to the RNs to the nursing supervisors and management, we're all trying to provide the safest and highest quality of care for our patients," she says.

Dale Eastwood, an RPN in the Medicine and Rehabilitation units and the hospital's health and safety/wellness coordinator, says that the sense of community among all nursing staff is one reason she enjoys working at HGMH. "The nurses I work with at HGMH have provided me with a safe and receptive learning environment. In conjunction with my classroom education, I've learned by being attentive, by listening, by asking questions and by watching RNs and physicians," she says.

Eastwood adds that recognition of Nursing Week, or even the everyday thanks she hears from patients and their families, makes a challenging job even more worthwhile. "Nursing isn't for the faint of heart. It's emotionally, mentally, and sometimes physically exhausting," says Eastwood. "When a patient or their family recognizes that you have tried to help them, it's a wonderful feeling that lingers with you for a long time."

She also says she's looking forward to the celebrations of the week ahead. "Nursing Week allows us to come together out of uniform and off the units, just to enjoy each other's company. If you see a large group of people between May 8th and 14th having lunch or supper in Alexandria and they are loud and laughing hysterically, they just may be in the nursing profession."

Nursing Week

Reminder to Purchase HGMH Memberships

Posted: Wednesday, 3 May 2017

This year's Annual Meeting, of the Corporation of Hôpital Glengarry Memorial Hospital is scheduled on Monday, June 19, 2017 at 7:00 pm in the hospital's boardroom. Individuals and corporations interested in voting at the annual meeting are reminded to purchase their membership no later than one month prior (May 19, 2017) to the annual meeting as per Article 2 of the Corporate Bylaw.

To purchase a membership an individual must be a minimum of 18 years of age and be a resident or be employed or carry on business anywhere in the County of Glengarry for at least three months prior to the annual meeting.

The annual individual or corporation membership fee is $10.00 and can be purchased between 8:00 am and 4:00 pm seven days per week at the hospital's Business Office. If you purchase a life membership for $100.00, then you may never again worry about missing the deadline.

Doctors' Day 2017

Posted: Monday, 1 May 2017

Hôpital Glengarry Memorial Hospital thanks its dedicated physicians on Doctors' Day

May 1st is Doctors' Day in Ontario and Hôpital Glengarry Memorial Hospital (HGMH) has a lot to celebrate: we have two new family physicians joining us at the end of the summer, a team of 17 doctors serving 23,000 Emergency Department patients annually,  plus five with family practices at the hospital. We also have 14 specialists in areas ranging from respirology to neurology to obstetrics-gynecology.

Hospital CEO Linda Morrow says HGMH couldn't be more grateful for its doctors. "We are so fortunate to have a dedicated team of physicians practicing medicine at our hospital. The doctors of HGMH provide invaluable services on our inpatient units, such as Acute Care and Rehabilitation, as well as in our emergency department and specialty outpatient clinics," says Morrow.

Doctors' Day was established by the Ontario government in 2011 to recognize the extraordinary contributions of the approximately 29,000 practicing physicians across the province. May 1st was chosen because it is the birthday of Canada's first female doctor, Dr. Emily Stowe. Ontario's doctors treat approximately 320,000 patients a day and 5.9 million patients in the Ontario's emergency departments each year.

Dr. Nadia Kucherepa, HGMH's Chief of Staff, says she is very proud of the dedication shown by doctors serving HGMH, some of whom have been with the hospital for over 40 years. "Physicians put in a career of personal sacrifice to serve our community and May 1st is the day to say 'thanks.' If you have a good rapport with your doctor, or feel something was managed well, tell them! It refuels us to keep serving our community to our fullest potential," says Kucherepa.

Morrow is first in line to do so. "On behalf of the hospital, our staff, and our community, I'd like to thank our doctors for the work they do in putting patients first," she says.

To help Ontarians celebrate Doctors' Day, the Ontario Medical Association has published an activity sheet for children (download it at www.ontariosdoctors.com/doctorsday) and is promoting hashtags #LoveMyMD and #PatientsFirst.

HGMH Foundation Donates IV Pumps

Posted: Wednesday, 26 April 2017

The HGMH Foundation has generously purchased 15 intravenous (IV) infusion pumps on behalf of the hospital. These pumps, now in use in the Emergency Department and Inpatient Units, administer IV fluids and medications into a patient's body.

With this generous donation, HGMH staff are able to reduce patient risk through the use of a drug library that is integrated into the new IV infusion pumps. This library makes it easier for staff to select the right medication, the right concentration and the right length of time the medication is to be infused. The benefit of the drug library is protecting patients from IV medication errors by identifying potentially harmful medication programming errors as well as alerting staff prior to the drugs being administered.

At only 2.5 pounds in weight, the new pumps are also significantly smaller and lighter than the old pumps, which weighed between 10-15 pounds. This makes transferring patients to a higher level of care or for external referrals with our staff much easier, as these pumps are essential piece of equipment to keep patients safe.

HGMH's recent work to expand the scope of its RPN staff coincides with the 'go-live' of these pumps. RPNs are able to use these pumps to a greater functionality than they have in the past. The added benefit and safety of the integrated drug library gives all nurses the confidence to provide safe care based on best practice to all of our patients.

In the photo, from left to right: VP Clinical Services and Chief Nursing Officer Shelley Coleman, RPN Sylvie Sarault, RPN Angelina Lavigne, RPN Gayle MacLennan, RN Wendy MacLeod, Foundation Board Member Marco Chartrand, Foundation Board Member Jean Vaillancourt, CEO Linda Morrow, Foundation Board Chair Barry MacDonald, Foundation Board Member Corrina Paulenco.

In the photo, from left to right: VP Clinical Services and Chief Nursing Officer Shelley Coleman, RPN Sylvie Sarault, RPN Angelina Lavigne, RPN Gayle MacLennan, RN Wendy MacLeod, Foundation Board Member Marco Chartrand, Foundation Board Member Jean Vaillancourt, CEO Linda Morrow, Foundation Board Chair Barry MacDonald, Foundation Board Member Corrina Paulenco.

News Archive

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 31

Telehealth

Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. The service provides round-the-clock access, to a qualified health professional. It can help you decide whether to care for yourself, make an appointment with your doctor, go to a clinic, contact a community service or go to a hospital emergency room.

Call Telehealth Ontario:

1-866-797-0000